Unlike iOS devices, Android devices require an extra security step to allow computer access to device internals. This process is known as USB Debugging, to enable this, follow as seen in the video below.
How to enable Android USB Debugging for Desktop Sync
In some cases, some devices randomly may sometimes require a different connection type to properly be read by a computer for data transfer. If you can't get the device to show up on Phonecheck, follow the instructions in the video below.
The user must follow prior steps and ensure USB Debugging is enabled
Once enabled, the user will swipe down from the top of the screen to reveal the notification menu and look for "Tap for other USB options"
Once doing so, try the following options until the connection is made
- Transferring files
- Transferring images
You are now set to have the device appear on screen!
Basic explanations for common connection types: