Settings & Information
Mac > Customization > Workflows
Windows > Customization > General
iPhone 5s & iPhone SE will require manual testing every time for Touch ID.
TouchID & FaceID is tested via the Desktop automatically
While the device is connecting the sensor should update to the following colors. Indicators will be RED, GREEN, or BLACK
Note - There are times when the devices do not provide a result automatically and the user will receive a prompt on device square to test it manually.
Face ID prompt for manual verification
If the operator selects "Skip" or "Fail" both options will fail FaceID
The user will open the settings to set up Face ID
During the Face ID set up the test will automatically pass or fail and clear the device square prompt
Touch ID prompt for manual verification
If the operator select "Skip" or "Fail" both options will fail "Fingerprint Sensor"
The user will open the settings to set up Touch ID
During the Face ID set up the test will automatically pass or fail and clear the device square prompt
