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Retrieving Device Data
Download Phonecheck Certificates using a Vendor Login
Download Phonecheck Certificates using a Vendor Login

Use a Vendor Login to sign in to another companies Cloud Portal to download certificates for devices

Updated over a week ago

Instructions to Create a Vendor Login

Go to Phonecheck's Cloud Portal > Customization > Tester Logins

  1. Tester Name (First and Last Name)

  2. Tester Username (Login Username for Vendor)

  3. Tester Email (Email associated to Vendor Login)

  4. Password (Login Password for Vendor)

  5. Select Role: Vendor

  6. Select Warehouse: (Optional)

  7. Select Region: (Location of Vendor)

  8. Permission: Read Only

  9. Select "Add Vendor"

Enter password used to login to the main Cloud Portal account (Master Password)



Instructions to Login to the Cloud Portal using a Vendor Login

Go to Phonecheck's Cloud Portal
https://cloudportal.phonecheck.com

  1. Enter Vendor Login Username into "Username" field followed by the @companyname
    (Example: johndoe@phonecheckoffice)

  2. Enter Password for Vendor Login into "Password" field

  3. Confirm CAPTCHA

  4. Sign in



    Instructions to Download Certificates (Individual and Bulk)

Download Individual Certificates

  1. Cloud Lookups → Device Lookup

  2. Enter Device Information to Lookup (Enable Archive Search)

  3. Search

  4. Download A4 and/or Erasure Certificates under A4 Reports column

Download Bulk Certificates

  1. Cloud Lookups → Bulk Lookup

  2. Download "Bulk Lookup" Template

  3. Enter Device Information onto Lookup sheet, save and rename
    (Do NOT include the words "bulk lookup" in the file name)

  4. Select File to Upload

  5. Enable Archive Search

  6. Upload

  7. Download Bulk Certificates option will appear

  8. Download A4 and/or Erasure Certificates


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