Phonecheck

Reverting macOS Monterey to Catalina or Big Sur.

Downgrade macOS Monterey

How to export log files to report a bug/issue

Results are not synced to the desktop and the mobile app shows Sync Error

Steps to resolve the issue when Windows Defender prevents the iOS App from installing to your iOS devices.

Why I have extra tests showing or why I'm I missing tests on some of my devices?

Setting the "Barcode and graphics" in the DYMO Label Software to resolve blurry barcode printing issues on DYMO LabelWriter Printers.

Unable to download the latest update? Stuck on an infinite loop?

How to troubleshoot Android device not showing? LG, Xiaomi, and other brands

How to troubleshoot windows not showing iOS devices in Phonecheck desktop

Basic troubleshooting in a logical order.

Do you have an Android with a device error or an intermittent connection on the computer?

If an alert says that your accessory isn't supported or certified

Do you have special characters in your computer login credentials?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you