User Guide - Phonecheck 3 | Phonecheck Help Center

Prerequsities

Supported Platforms	Mac (Sonoma, Sequoia, and Tahoe) & Windows (10 & 11)
Supported Printers	Dymo Wireless Dymo 450 Dymo 450 Turbo Dymo 450 Twin Turbo Dymo 550 Zebra GK420D/T Zebra ZP450 Zebra ZP505 Zebra ZD421 Brother QL-600 Brother QL-700 Brother QL-800
Supported Languages	English, Spanish, Japanese, Chinese, French, Portuguese, German, Italian, Korean, Russian
Support Devices	iOS 9.3.5+ and above: iPhones & iPads with 32-bit & 64-bit architecture: (List of 32 and 64-bit devices) Android 4.1+ and above: Any Android running Android 4.1+ OS or higher
Non-Support Devices	Devices not supported: iPod Touch 5 and below Androids running OS 4.0 and below iOS devices running OS 9.3.2 and below
TCP Ports Used	8081, 8082, 8083, 6379, 1883

​Step 1. Navigate and Login to the Dashboard using your Cloud Portal credentials
​
​Dashboard Website Link: https://dash.phonecheck.com/

Step 2. Navigate over to the "Customizations" Tab and select "Create Profile"

​Step 3. Setup Profile as desired (Workflows, ESN/SimLock Checks, WIFI Setup, Test Plan for iOS and Android, Label Wizard, Battery Criteria, Fields, Cosmetics)

​Step 4. Assign Profile to desired stations and select "Save Changes"

​Step 5. Once profiles are created, they can be seen, edited, deleted, and re-assigned in the Customizations tab

---

How to Begin using Phonecheck 3

Step 1. Once installed, open Phonecheck3, select the desired language and log in with the Station ID and password.
​

​Step 2. Port-Map Phonecheck 3 if you haven't already

​Step 3. Ensure the Station has the correct "Profile" assigned before you start processing.

Step 4. Ensure the Station has the correct Mobile Apps assigned before you start processing. (3.1.xxx for iOS and Android)

Step 5. Once confirmed, you may begin connecting devices to Phonecheck 3​

---

How to Navigate around Phonecheck 3

Menu Options

The Phonecheck menu tabs are now located at the top of the application for both Mac and Windows.
​

​
​Actions:

• Port Mapping

• Manual Entry

Transactions:

• New Transaction

• View Transaction

• Transaction History

Settings:

• Open Customization

• Open Cloud Customization

Device Operations:

• ESN Check

• ESN Check Blacklist

• ESN Check ALL

• Provision QR

• SimLock

• CarrierLock

• Export Logs

• Push Wi-Fi

• App Install

• Remove App & Profiles

Select Package:
​(Station ID and Profile need to be assigned to the same Warehouse to appear)

Vendor:
Update Vendor Info (Invoice No and Vendor Information)

---

Bulk Operations

Bulk Operations are located right below the Menu Tabs.
​

1. Select All

2. Select None

​Operations:

• Erase

• Print

• Power Off

• Release Box

• Restore

• Prepare

---

Device Square Interface

The device square interface consists of a main view, a results view, and a direct operations menu.

Main View

Results View​

Direct Device Operations​

---

Device Square Breakdown

Breakdown of both the Main View and Results View interface

​Main View Breakdown

​A - Device Title

B - IMEI
C - Serial
D- Model Number(s)

E - Country of Origin

F - Grade

G - Version

H - Carrier

I - SimLock Padlock

J - Color

K - Battery Health

L - FMI/FRP

M - MDM/KNOX

N - ESN Check
O - Apple Parts

P - Diagnostic Results

Q - SKU Code

R - Custom1

S - LPN

T - Comments/Notes

U - Device Status

V - Main View

W - Results View

X - Erase

Y - Cosmetics

Z - Direct Device Operations

Results View Breakdown

​A - Sim Technology

B - Sim Carrier

C - Jailbreak/Rooted

D - Face ID/Touch ID

E - Device Details

F - Diagnostic Results

G - Device Initialization
​