AirPod testing requires a Mac station with Phonecheck3 installed
System Specs
Hardware Equipment |
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Supported Devices | Phonecheck Desktop:
Airpods:
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Supported macOS |
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Device Information DB | |
Not Supported Devices |
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Getting Started
1 | Peripherals and Hardware needed to get started with AirPod Diagnostics | To begin diagnosing or testing AirPods, you will need the following items:
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2 | Initiate AirPod Diagnostics App |
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3 | Perform Testing with the AirPod Diagnostics App |
The AirPod Diagnostics app also allows testing of these features:
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4 | View Connected AirPod on the App | When the AirPod connects to the MacBook, it will automatically appear in the PhoneCheck 3.0 Desktop App, displaying all the AirPod information in the device box. |
5 | Sync Data to the Cloud | Data collected during testing will be synced in the view transaction and the PhoneCheck Cloud DB as well. This online Cloud DB gives a complete view of all AirPod Diagnostic results and statuses in one place. |
Features & Tests
Pairing AirpodWhen you open the AirPod Diagnostics App, the Pairing Screen will appear with simple instructions.
Recommended: Connect the charging cable with the AirPods case and then pair.
To pair your Airpods:
The app will automatically connect the AirPods to your MacBook. Once connected, the Pairing Screen will disappear, and the app will move to the following Case Charging Test Screen, which is ready for testing.
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Information CollectionWhen the AirPods connect to your Mac, the app will confirm the connection. At this point, the app collects essential information in the background, including:
Once this information is gathered, the Case Charging Test screen will appear. You’ll see the AirPod Model Name and Serial Number displayed at the top, and if you hover over the Model Name, the full name of AirPod will be displayed in the tooltip. If you want to view all the collected AirPod information, click the Info button at the top left corner of the app’s display device box/tile. This will show the full details, including charging levels and other specifications, under the Device Details section. |
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Charging TestThe Charging Test is a semi-automated test that checks if your AirPods are charging properly.
When the charging test is complete, the app will automatically move on to the Microphone Test. |
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This test is replaced with a Manual Audio Recording Test. Microphone Test
This completes the microphone and speaker tests for both AirPods, ensuring they work as expected and the app will move to the Test Result screen. If the user clicks on the retest Microphone/Speaker/Touch/Tap/ANC/Ear Sensors then the system again checks for the primary Airpod and the same above flow will be performed again |
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Manual Audio TestThe Manual Audio Test is a step-by-step test that requires user input to check the audio quality and microphone functionality of your earbuds. This test begins after the charging test is finished. It includes two parts: a Speaker Test and a Microphone Test, performed on both earbuds (one at a time). Speaker Test for the 1st Earbud
Microphone Test for the 1st Earbud
Moving to the 2nd Earbud
Test Results
This process ensures that both earbuds are thoroughly tested for sound quality and microphone performance.
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ANC (Active Noise Cancellation) TestThis test runs automatically in the background when the AirPods connect to the Mac. The app will check if the ANC (Active Noise Cancellation) sensor is working properly:
This ensures that the ANC feature is checked immediately without any extra steps. The user will see the ANC test result (pass/Fail) on the test result screen. There is no UI available for this test. |
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Ear Sensor TestThis test runs automatically in the background when the in-ear placement is detected on the Manual Audio Test Screen.The app will check if the Ear Sensor is working properly:
This ensures that the Ear Sensor feature is checked right away without any extra steps. The user will see the Ear Sensor test result (pass/Fail) on the test result screen. There is no UI available for this test. |
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Touch/Tap Sensor TestThis test runs automatically in the background when a Manual Audio/Auto audio test is performed. The app will check if the Touch/Tap Sensor is working properly:
This ensures that the Touch/Tap Sensor feature is checked right away without any extra steps. The user will see the Touch/Tap Sensor test result (pass/Fail) on the test result screen. There is no UI available for this test. |
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Spatial Audio TestThis test runs automatically in the background when a Manual Audio/Auto audio test is performed. The app will check if the Spatial Audio is working properly:
This ensures that the Spatial Audio feature is checked right away without any extra steps. The user will see the Spatial Audio test result (pass/Fail) on the test result screen. There is no UI available for this test. |
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Disconnection:When AirPods are processed in the Phonecheck 3.0 app, if both AirPods are placed in the case and the case lid is closed during the process, the app will show a Disconnection Screen in the device box. This screen informs the user that the AirPods have been disconnected from the system by closing the lid or for any other reason. Purpose of the Disconnection Screen:
This screen serves as an explicit notification for the user about the status of the AirPods. |
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Connection LostIf the Mac's Bluetooth is disabled, turned off, or not working for any reason, the app will display a Connection Lost Screen in the device box. This screen informs the user of an issue with the system’s Bluetooth. When the Connection Lost Screen Appears:
This screen helps the user identify the system's Bluetooth, which is causing the connection issue. |
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