Phonecheck

Step 1 - Ensure your WIFI SSID and Password is entered correctly within:

Windows Build- Customizations -&gt; WIFI Configuration (Case Sensitive) 

Mac Build- Cloud Customizations-&gt;WIFI Configuration (Case Sensitive)

Step 2 - When connecting an iOS device on 'Home Screen' you will be prompted with a pop-up letting you know a profile has been downloaded to your device (Image Below), now you need to install this profile. For now 'Close' this pop-up.

Step 3 - If you notice this popup on your device, then head to the ‘Settings’ app on your iPhone. Then, tap on the ‘Profile Downloaded’ option.

How to connect to Surfshark in countries with internet restrictions on iOS?  – Surfshark Customer Support

Step 4 - Once you enter the 'Profile Downloaded' menu, you should see a WIFI profile waiting to be installed. Select the WIFI profile and continue to Install. Once installed WIFI should connect to your iOS device automatically.

WiFi is required in order to open the Phonecheck application. WiFi is pushed differently when the device is on the "Home Screen".

Install WiFi on Home Screen

Phonecheck Statuspage

Phonecheck Cloud Portal

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