All Collections
FAQ
Known Issue
Solved - Windows 1.2.82.223 Restore Fails on MX for all devices (iOS 14)
Solved - Windows 1.2.82.223 Restore Fails on MX for all devices (iOS 14)

How to fix an issue with windows restore

A
Written by Adam
Updated over a week ago

Open Phonecheck as Admin

Open Customization and update the restore driver to 32 bit

Once this setting is saved, you should restart the computer.

Note: Phonecheck can run normally without needing to run as admin.

Did this answer your question?