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Apple Cable Accessory Not Supported
Apple Cable Accessory Not Supported

If an alert says that your accessory isn't supported or certified

Updated over 4 years ago

These alerts can appear for a few reasons

  • The Apple device might have a dirty or damaged charging port

  • The charging accessory is defective, damaged, or non Apple-certified

  • The USB charger isn't designed to charge devices.

Step to troubleshoot

  1. Remove any debris from the charging port on the bottom of your device.

  2. Restart your iOS device.

  3. Try a different USB cable or charger.

  4. Make sure that you have the latest version of iOS.

  5. Contact Apple Support to set up service.

 More info here:

If your iPhone, iPad, or iPod touch won't charge - Apple Support

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